FAQ's
Zelamida – FAQ (Frequently Asked Questions)
1. How do I receive my ebook after purchase?
All our ebooks are digital downloads. After completing your purchase, you will receive an email with a secure download link. You can download the PDF instantly to any device — computer, tablet, or smartphone.
2. Can I access my ebook worldwide?
Yes! All our ebooks are available worldwide, so you can download and read them anywhere.
3. What file format are the ebooks?
All ebooks are provided in PDF format, which is compatible with most devices, including computers, tablets, and smartphones.
4. What if I have trouble downloading my ebook?
If you encounter any issues, please contact us at info@zelamida.com. Our support team will assist you promptly to ensure you get access to your ebook.
5. Do you offer refunds?
Yes! We offer a 7-day satisfaction guarantee. If you are not satisfied with your ebook, you can request a full refund within 7 days of purchase. Refunds are processed within 3–5 business days.
6. Can I get a refund after 7 days?
No. Refund requests are only available within 7 days of purchase. After that, all sales are final.
7. Can I share my ebook with others?
Our ebooks are licensed for personal use only. Sharing, redistributing, or reselling is not permitted.
8. Do I need any special software to read the ebooks?
No special software is required. All ebooks are in PDF format and can be opened on most devices with a PDF reader (e.g., Adobe Acrobat, browser PDF viewer, or mobile apps).
9. How long will I have access to my ebook?
You have permanent access. Once downloaded, the ebook is yours to keep forever.
10. Can I use the ebook for commercial purposes?
No. All ebooks are for personal use only. Commercial use, resale, or distribution is prohibited.